The Federal Trade Commission today said it "has moved to stop Internet service provider Frontier Communications from lying to consumers and charging them for high-speed Internet speeds it fails to deliver."
Frontier was sued by the FTC in May 2021, and on Thursday, it agreed to a settlement with the FTC and district attorneys in Los Angeles County and Riverside County who represented the people of California. Frontier must pay $8.5 million to California "for investigation and litigation costs" and another $250,000 that will be distributed to Frontier customers who were harmed by Frontier's alleged actions.
Frontier must also make changes, such as letting customers cancel service at no charge and "discount[ing] the bills of California customers who have not been notified that they are receiving DSL service that is much slower than the highest advertised speed," the FTC said.
Keep it Clean. Please avoid obscene, vulgar, lewd,
racist or sexually-oriented language. PLEASE TURN OFF YOUR CAPS LOCK. Don't Threaten. Threats of harming another
person will not be tolerated. Be Truthful. Don't knowingly lie about anyone
or anything. Be Nice. No racism, sexism or any sort of -ism
that is degrading to another person. Be Proactive. Use the 'Report' link on
each comment to let us know of abusive posts. Share with Us. We'd love to hear eyewitness
accounts, the history behind an article.
(0) comments
Welcome to the discussion.
Log In
Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.