Epson’s bricked printers highlight the industry’s reparability problem

Enlarge (credit: Getty)

Epson printers have had a nasty little issue for years. Some models will abruptly brick, even if they seem to be working fine, because the ink pads are supposedly too saturated. Epson has endured bad publicity the past few weeks as users, websites, and right-to-repair activists condemned the company for designing its printers to eventually stop functioning, highlighting just how big of a problem printers continue to be in the fight for the right to repair.

According to the Fight to Repair newsletter, Epson printers—including the L360, L130, L220, L310, L365, and potentially others—may suddenly display a message saying that they have reached the end of their service life and then stop printing. Epson told The Verge this week that this is because saturated ink pads could leak ink throughout the devices.

Until this week, Epson's support page about the message said:

(0) comments

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.