Epson 2720 printer, a model known to be impacted by the ink pad error. | Image by Jess Weatherbed / The Verge
Epson gained some scrutiny on Twitter in recent weeks after the company disabled a printer that was otherwise working fine, leading to accusations of planned obsolescence. Epson knows its printers will stop working without simple maintenance at a predictable point in the future, and it knows that it won’t be cost-effective for many owners to send their home printers in for service. So why not build them to be user serviceable in the first place?
The inciting post from @marktavern mentions that his wife was unable to use her “very expensive Epson printer” after an end-of-service error message appeared.
My wife’s very expensive @EpsonAmerica printer just gave a message saying it had reached the end of its service life and proceeded to...
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Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
PLEASE TURN OFF YOUR CAPS LOCK.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.